2020 Season Postponement
If you are one of our patrons that purchased tickets early for our 2020 season, you should have received an email from us with information on your ticket purchase. If you didn't, please contact us at email@example.com and we will be in touch.
We appreciate your excitement for the shows we selected for 2020. Due to the uncertainties of COVID-19, we have moved our entire summer and fall seasons to 2021. We know it is early to be thinking about 2021, so we have moved your existing tickets to the same day of the week and time in 2021. The date will be one day earlier, so if you were originally ticketed for a performance on Friday, June 26, 2020 at 8pm; your new tickets will be for Friday, June 25, 2021 at 8pm.
You can make changes to your tickets at anytime by clicking the "Exchange my Tickets" link in your order confirmation email. If your email does not have an Exchange link or you wish to have your ticket order re-sent with tickets with the correct dates, enter your email address below and you should receive a new confirmation within a few minutes. If you have any problems, you can contact us at the email address above. There should be no charge for exchanging your tickets. Our ticketing provider has been working hard to add features such as the ability to automatically socially-distance our ticket orders and offer virtual-streaming events. If the system tries charging you for an exchange, please send us an email with the details of your request so we can process it for you at no charge.
Some customers have already contacted us requesting their order be converted to a donation or to a gift card. If you would like to convert your order to a gift card or donation. We are happy to do either of those for you; simply contact us by email. (The Theater Barn, Inc. is registered as a 501(c)(3) non-profit organization. Contributions are tax-deductible to the extent permitted by law.)
Lastly, depending on the reopening of the Capital District region, we hope to be able to offer some last-minute events this summer and fall at the theater, online, or outside the theater. We will be sure to let you know when we have something to announce!
To have your ticket order resent with 2021 dates or a link to change your ticket order, please enter your email address below.